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The Entertainer Toy Shop: Stores, News & Guide 2026

Jack Thomas Clarke Harrison • 2026-04-22 • Reviewed by Maya Thompson

If you’ve been hearing whispers that The Entertainer toy shop is shutting down, you’re not alone — but those rumours don’t tell the whole story. Britain’s largest independent toy retailer has closed a handful of underperforming high street branches, yet it simultaneously operates more than 3,000 UK locations through concessions, is rolling out new flagship stores, and recently posted its second consecutive year of more than 20% sales growth.

Stores across UK: over 160 standalone branches ·
Total UK touchpoints: over 3,000 via Tesco and other concessions ·
Recent news: Expansion plans for 2026 and beyond ·
International: 200+ overseas locations across 21 countries

Quick snapshot

1Confirmed facts
  • Over 160 standalone stores and over 3,000 UK locations via concessions (Retail Gazette)
  • 861 Tesco stores carrying The Entertainer range, rolled out in eight months (A1 Retail Magazine)
  • UK retail sales grew more than 20% for the second consecutive year in 2025 (Retail Gazette)
2What’s unclear
  • Exact list of all standalone stores affected by lease renewals in 2026
  • Precise financial performance data for individual concession locations
  • Full outcomes of the Sunday trading trial that began in September 2025
  • Whether all relocated customers successfully transitioned to nearby Tesco or partner locations
3Timeline signal
  • Kidderminster Swan Centre: closing 7 February 2026 with 50% off sale (Netmums)
  • Barrow-in-Furness: closed 3 May 2026 (UK Startup Magazine)
  • New format stores opened: Bluewater, Cambridge, Rushden Lakes, Aberdeen, Edinburgh (Retail Gazette)
4What’s next
  • Carrefour UAE partnership targeting over 100 stores in 2026 (Retail Gazette)
  • Further new and relocated stores planned for UK in 2026 (Retail Gazette)
  • International expansion replicating the UK concession model in 21 countries (Retail Gazette)

The table below summarises The Entertainer’s key operational metrics as of early 2026.

Detail Value
Headquarters UK-based
Standalone Store Count over 160
Total UK Locations over 3,000
Website www.thetoyshop.com
Recent Update 2026 expansions
Social Reach Instagram 56K+ followers
Tesco Concessions 861 stores
Overseas Locations 200+ across 21 countries

Is The Entertainer Toy Shop Closing Down?

Short answer: no. The Entertainer is not going out of business and remains the UK’s largest independent toy retailer. However, a specific pattern of closures at underperforming standalone stores has fuelled confusion and online rumours about financial distress. Several closures did take place over the past year, driven by rising operational costs making some high street locations unviable.

Closure rumours

The Entertainer has closed stores in Dundee, Edinburgh, Luton, Croydon, Poole, and Barrow-in-Furness over the past year, according to UK Startup Magazine. The Barrow-in-Furness branch shut its doors on 3 May 2026, with the company stating: “We are sad to be closing our Barrow-in-Furness store as of 3rd May and would like to thank our customers and staff for their loyalty and support.” Closures are attributed to rising operational costs including National Insurance, energy, and local rates that render certain high street shops commercially unsustainable.

  • Kidderminster Swan Centre: closing 7 February 2026 with 50% off sale (Netmums)
  • St George’s Shopping Centre, Preston: closed citing commercial viability (Blog Preston)

Andrew Murphy OBE, Group Chief Executive, explained the approach: “Like most large national retailers, we continuously assess potential new locations while deciding whether to renew those shops which have reached the end of their lease arrangements.” Some closures may lead to relocations to partner locations nearby.

The pattern

The company is not shrinking — it is restructuring. High-cost standalone stores in declining high street locations are being replaced by lower-risk Tesco concessions and new format flagship shops that perform better in modern retail parks and shopping centres.

Specific sites affected

While the full 2026 closure list has not been publicly confirmed beyond named stores, the strategy is clear: locations with expiring leases and poor footfall are being exited. New format stores have opened in Bluewater, Cambridge, Rushden Lakes, Aberdeen, and Edinburgh, according to Retail Gazette. The first outlet locations were established at Dalton Park, The O2, and Gunwharf Quays. The company also entered the franchise market, resetting operations to focus on prime malls across 18 countries.

Bottom line: What this means: the closures you may have read about are targeted rationalisation of underperforming real estate, not signs of a business in trouble. UK retail sales grew more than 20% for the second consecutive year in 2025.

Why Is The Entertainer Toy Shop Closed on Sundays?

Most The Entertainer standalone stores do not open on Sundays — and this is not a sign of crisis. Sunday trading restrictions in England and Wales limit large shops to six hours of trading between 10am and 6pm, and many retailers find the additional labour costs and limited sales uplift do not justify opening. Some stores may also have individual lease arrangements or landlord restrictions.

Store hours policy

The Entertainer follows standard UK high street retail practice regarding Sunday hours. A Sunday trading trial started in September 2025 at selected locations, as UK Startup Magazine reported. The results of this trial — whether it expanded to more stores or proved inconclusive — have not been fully disclosed as of this article’s publication.

Exceptions and alternatives

  • Tesco concessions operate on Tesco store hours, meaning you can buy The Entertainer toys seven days a week at over 861 Tesco locations across the UK and Republic of Ireland
  • The online store at thetoyshop.com is available 24/7 with next-day delivery options
  • New format flagship stores may have extended hours — check the store locator before visiting
  • Click and collect is available from many standalone stores, allowing weekend ordering with weekday pickup

The implication: if Sunday shopping is important to you, the Tesco concession network effectively extends The Entertainer’s availability across thousands of additional locations nationwide.

Does Gary Grant Still Own The Entertainer?

Gary Grant co-founded The Entertainer in 1981 alongside his brother. The company has undergone significant structural changes since then, including a transition to the Teal Group corporate structure that also oversees Early Learning Centre and Addo Play. In 2025, The Entertainer transitioned to an Employee Ownership Trust (EOT), becoming the UK’s second largest employee-owned retailer, according to Retail Gazette.

Ownership history

The Teal Group — which includes The Entertainer, Early Learning Centre, and Addo Play — is the parent entity. Gary Grant’s ongoing role in the business, whether as active co-owner, board member, or ambassador, is not explicitly confirmed in publicly available sources. The company’s current leadership is led by Andrew Murphy OBE as Group Chief Executive, with a leadership team that has expanded internationally as the business grows.

Current status

What is clear is that the EOT transition signals long-term stability rather than a fire-sale exit. Employee-owned structures typically indicate a healthy, profitable business that the owners want to preserve for staff rather than sell to external investors. The shift to EOT came alongside reported sales growth and international expansion — hardly the profile of a company in decline.

Why this matters

The EOT structure means employees have a direct stake in the company’s success. Staff at all levels benefit from profit-sharing and long-term growth incentives, which can translate to better customer service and more motivated teams on the shop floor.

The Entertainer Expansion and 2026 Store Plans

While some standalone stores are closing, The Entertainer is simultaneously accelerating expansion through multiple channels. The company has announced new and relocated stores planned for 2026, alongside international growth targets that dwarf the modest UK closure list.

New and relocated stores

  • New format stores opened in 2025: Bluewater (Kent), Cambridge, Rushden Lakes (Northamptonshire), Aberdeen, Edinburgh
  • First outlet locations: Dalton Park, The O2 (London), Gunwharf Quays (Portsmouth)
  • Two new concept stores opened in Milton Keynes and Exeter in 2024
  • Gen5 flagship stores confirmed at Bluewater and Rushden Lakes

The Entertainer rolled out toy shops in 861 Tesco stores in the UK and Republic of Ireland in just eight months, creating 1,200 jobs and delivering over 4.5 million toys, according to A1 Retail Magazine. Over 90% of UK shoppers are now within reach of a Tesco concession carrying The Entertainer products.

The scale

The Entertainer went from a handful of high street toy shops to a presence in over 3,000 UK locations — including Tesco Express, Tesco Superstores, M&S, Matalan, British Garden Centres, TGJones, and Hobbycraft — in the span of a few years. That is not a business in retreat.

Shutting stores context

The contrast is deliberate. High street retail faces structural challenges: soaring rents, business rates, energy costs, and shifting foot traffic patterns favour out-of-town retail parks and supermarket car parks over traditional shopping streets. The Entertainer is adapting by moving where customers actually shop, not clinging to locations that no longer work commercially.

International expansion

The company operates 200 overseas locations across 21 countries, according to Toy World Magazine. The UAE Carrefour partnership is targeting over 100 stores in 2026. The international strategy replicates the UK concession model — placing toy shops inside larger retail environments with built-in foot traffic — in prime malls across 18 countries. Early Learning Centre and Addo Play products now reach 24,000 outlets worldwide via wholesale partnerships.

Andrew Murphy, Group CEO, said in a 2025 statement: “2025 has been a milestone year for The Entertainer. We’ve grown our UK retail sales by more than 20% for the second consecutive year while also advancing internationally.” The company also expanded its Pop Mart partnership with 12 additional ROBO SHOPS.

Bottom line: What this means: closures of a few dozen struggling high street branches are a rounding error against a network that now spans thousands of locations at home and hundreds abroad. The Entertainer is not contracting — it is pivoting.

Finding The Entertainer Toy Shop: Locations, Website and Offers

Whether you prefer browsing shelves in person or shopping online from the sofa, The Entertainer has more access points than ever — if you know where to look.

Store locator

With over 160 standalone stores, The Entertainer has one of the widest physical footprints of any UK toy specialist. The store locator on thetoyshop.com allows you to search by postcode, view opening hours, and check click-and-collect availability. Key clusters include London (multiple stores across central and suburban locations), major regional cities (Manchester, Birmingham, Glasgow, Edinburgh, Liverpool), and retail park formats at Bluewater, Rushden Lakes, and Dalton Park.

Online shopping

The official website at thetoyshop.com offers next-day delivery on qualifying orders, a dedicated offers section with seasonal sales, and the full product range including exclusives not always available in standalone stores. The online platform has grown significantly — the company describes 2024 as a year of “unprecedented growth in both our physical and digital channels.”

London stores

London has multiple The Entertainer locations, including flagship format stores in major shopping destinations. The Bluewater Gen5 store (in Kent, accessible from East London) is among the newest formats. Central London options include Westfield White City, Oxford Street area stores, and the outlet format at The O2 in Greenwich.

Current offers

The National Big Toy Sale offered up to 60% off until 31 January 2026, according to Netmums. Closing stores like Kidderminster have additional stock-clearance events with 50% off all toys. Check thetoyshop.com offers section for current promotions.

For parents and gift-buyers: the spread of Tesco concessions means you can likely pick up The Entertainer toys during your weekly food shop without a special trip to a toy shop — a convenience advantage that no online-only retailer can easily match.

What’s confirmed

  • Expansion plans for 2026 with new and relocated stores
  • Over 160 standalone stores still operating
  • Over 3,000 UK locations via Tesco, M&S, Matalan, and other concessions
  • 861 Tesco stores carrying The Entertainer range
  • UK sales growth of more than 20% for two consecutive years
  • 200 overseas locations across 21 countries
  • Carrefour UAE partnership targeting over 100 stores in 2026
  • Transition to Employee Ownership Trust (EOT)
  • 1,200 jobs created during Tesco rollout

What remains unclear

  • Exact list of all standalone stores affected by lease renewals in 2026
  • Precise financial data or revenue figures for 2025-2026
  • Detailed timeline for Carrefour UAE rollout
  • Full outcomes of the Sunday trading trial post-September 2025
  • Gary Grant’s current role in the business
  • Whether all relocated customers successfully transitioned to partner locations

The timeline below shows the key milestones in The Entertainer’s recent evolution.

Period Event
2024 Major Tesco rollout: 861 concessions completed, 1,200 jobs created, 4.5 million toys delivered
2024 New concept stores opened in Milton Keynes and Exeter
2025 Transition to Employee Ownership Trust (EOT)
September 2025 Sunday trading trial begins
2025 New format stores opened in Bluewater, Cambridge, Rushden Lakes, Aberdeen, Edinburgh
7 May 2026 Kidderminster Swan Centre store closes with 50% off sale
3 May 2026 Barrow-in-Furness store closes
2026 Carrefour UAE rollout to over 100 stores planned

“Like most large national retailers, we continuously assess potential new locations while deciding whether to renew those shops which have reached the end of their lease arrangements.”

— Andrew Murphy OBE, Group Chief Executive (UK Startup Magazine)

“This roll-out has significantly increased our retail footprint in the UK and Ireland – putting over 90% of the UK’s shoppers within easy reach of our unmatched toy offer.”

— The Entertainer company statement (A1 Retail Magazine)

“2025 has been a milestone year for The Entertainer. We’ve grown our UK retail sales by more than 20% for the second consecutive year while also advancing internationally.”

— Andrew Murphy, Group CEO (Retail Gazette)

Bottom line: The Entertainer is not in trouble — it is restructuring deliberately, closing dozens of underperforming high street locations while adding thousands of concession counters and opening new flagship formats. UK parents and gift-buyers: your nearest toy shop is probably now inside a Tesco, M&S, or a modern retail park, not the old town-centre unit that closed last month. International shoppers: 2026 brings a major UAE rollout and franchise expansion across 21 countries. The rumour that Britain’s biggest independent toy retailer is going bust belongs in the same drawer as the Toys R Us closure — a real story from a different company, misapplied to a survivor.

Related reading: Kids Week Theatre 2025 · Best Toddler Car Seats 2025

While expansion beckons into 2026, 2025 store closure updates reveal strategic closures that have refined the chain’s UK footprint amid rumoured challenges.

Frequently asked questions

What is the address of The Entertainer toy shop near me?

Use the store locator at thetoyshop.com to search by postcode. With over 160 standalone stores and thousands of Tesco and partner concessions, enter your location to find the nearest option — including the option to filter for stores with click and collect.

How do I shop online at The Entertainer toy shop?

Visit thetoyshop.com. The site offers next-day delivery on qualifying orders, browse by age range or brand, and access exclusive online-only offers. You can also track orders, manage returns, and use gift wrapping options.

Are there any current offers at The Entertainer toy shop?

Check the offers section on thetoyshop.com for current promotions. Closing stores like Kidderminster frequently run 50% off clearance sales. Seasonal events like the National Big Toy Sale have previously offered up to 60% off.

What toys does The Entertainer toy shop sell?

The Entertainer stocks a wide range covering Lego, Barbie, Hot Wheels, Playmobil, board games, puzzles, plush toys, outdoor toys, andSTEMlearning products. They also carry Early Learning Centre and Addo Play branded ranges. The range varies by store size, with larger flagships and Tesco concessions carrying broader selections.

Is The Entertainer toy shop open on bank holidays?

Store hours vary by location and bank holiday. Most standalone stores follow standard UK bank holiday trading patterns, but always check the store locator for your specific branch. Tesco concessions operating inside Tesco stores typically follow Tesco bank holiday hours.

How to contact The Entertainer toy shop customer service?

Customer service options are available via thetoyshop.com — look for the help or contact section. Options typically include phone, email, and live chat during business hours. Social media channels (@TheEntertainerUK on Instagram) are also monitored for customer queries.

Does The Entertainer toy shop offer free delivery?

Delivery terms vary by order value and current promotions. Check thetoyshop.com for the latest free delivery threshold. Standard delivery, next-day delivery, and click and collect are typically available — with click and collect being free at participating stores.



Jack Thomas Clarke Harrison

About the author

Jack Thomas Clarke Harrison

Coverage is updated through the day with transparent source checks.